Project Story

Services Used: Shipping

Communication Makes All the Difference

A longtime client trusted their foreign business partner to arrange international shipping through an airline. The airline released four tons of cargo to the wrong agent by mistake. Our client contacted us, and we immediately opened lines of communication with all parties — the airline, shipper, consignee, and the third party who mistakenly received the shipment.

We coordinated with the airlines, the third party, shippers, and the consignee and kept our client in the loop the entire time. We resolved the issue in fewer than 48 hours. Things do not always go by the book. To ensure your move stays on the rails, you need the professional, experienced problem solvers of AirSea.

Get in touch to see how we can find a solution for your business needs.

Keep Reading